Fipzo
Field Management System
Your customers reach you easily. You manage everything in one powerful app. Zero friction for customers, complete control for you. Turn every complaint into a tracked ticket, assign teams, and watch satisfaction soar.
Everything You Need to Excel
Zero-Friction for Customers
Customers reach you through their preferred channel. No app downloads, no sign-ups, no hassle. Every message instantly becomes a trackable ticket in your dashboard.
Powerful Dashboard
Comprehensive dashboard to view all tickets, assign to team members, track status, and monitor resolution times. Full visibility, zero chaos.
Real-Time Updates
Customers stay informed in real time. You update ticket status in your app, and they receive instant notifications. Seamless communication, faster resolutions.
Team Management
Assign tickets to team members, set roles and permissions, and track individual performance. Build a high-performing support team with ease.
Analytics & Reports
Track response times, resolution rates, customer satisfaction, and team performance. Make data-driven decisions with comprehensive analytics and insights.
Priority & SLA Tracking
Set ticket priorities, define SLA targets, and get automated alerts for approaching deadlines. Never miss a critical ticket again.
Automated Workflows
Create custom automation rules, auto-assign tickets based on keywords, send automated responses, and streamline repetitive tasks. Work smarter, not harder.
Media & Attachments
Customers can send photos, videos, and documents. All media is stored securely in tickets, making it easy to track and reference.
Secure & Compliant
Enterprise-grade security with end-to-end encryption, GDPR compliance, and data protection. Your customer data is safe, secure, and handled with care.
Simple, Transparent Pricing
Pro
For growing teams
- Up to 5 team members
- 500 tickets/month
- Core dashboard features
- Basic analytics
- Email support
Enterprise
For scale and advanced needs
- Unlimited team members
- Unlimited tickets
- All Pro features
- Advanced analytics & reports
- SLA tracking & automation
- Priority support
Stop Losing Tickets. Start Winning Customers.
Join forward-thinking businesses revolutionizing customer service. Simple for your customers. Powerful dashboard for you. Zero learning curve, maximum impact.